Welcome to Zenful Aura ("we," "us," or "our"). By accessing and using this website https://zenfulaura1212.com ("Website") and our services, you agree to be bound by the following Terms of Use and Agreements. If you do not agree with these terms, please discontinue use immediately.

These Terms outline the rights and responsibilities of visitors and clients engaging with our Website, services, and business operations.

1. Acceptance of Terms

By using our Website and services, you confirm that you:

• Are at least 18 years of age or have obtained parental/guardian consent.
• Have read, understood, and agree to be bound by these Terms.
• Understand that services provided by Zenful Aura are not a substitute for medical, psychological, or legal advice.

We reserve the right to update, modify, or change these Terms at any time. Continued use of our Website or services constitutes acceptance of any modifications.

2. Services Offered

Zenful Aura offers holistic wellness services, including but not limited to:

• Sound Healing Therapy (Quartz Crystal Singing Bowls, Solfeggio Frequency Tuning Forks)
• Usui Reiki Healing
• Crystal Healing & Chakra Balancing
• Energy Healing Sessions

Our services are intended to promote relaxation and well-being but are not medical treatments.

3. Booking & Payment Policies

a. Appointments & Scheduling

• Sessions must be booked in advance through our online booking system.
• Confirmation of appointment details will be sent via email or SMS.

b. Payment Terms

• Full payment or a deposit may be required at the time of booking.
• Payments are processed securely through third-party payment providers (e.g., PayPal, Stripe, Square). We do not store or have access to your full payment details.
• By making a payment, you agree to our cancellation & refund policy outlined below.

c. Cancellation & Refund Policy

• Cancellations or reschedules must be requested at least 24 hours before the scheduled session.
• Late cancellations (less than 24 hours’ notice) may result in a partial or full charge.
• No-shows will be charged the full session fee with no refund or rescheduling.
• Refunds are issued at our discretion and may be subject to processing fees.

4. Client Responsibilities & Acknowledgments

a. Wellness & Medical Disclaimer

• Sound healing, Reiki, and energy healing are complementary therapies and do not replace medical or psychological treatment.
• We do not diagnose, prescribe, or claim to cure any illness, disease, or mental health condition.
• Clients should consult with a licensed healthcare provider for medical concerns before booking a session.

b. Contraindications & Suitability

Clients with the following conditions must consult a physician before booking:

• Epilepsy or history of seizures (sound vibrations may trigger seizures)
• Pacemakers or implanted medical devices (due to electromagnetic interference)
• Pregnancy (especially in the first trimester)
• Severe mental health conditions (e.g., schizophrenia, psychosis)
• Hearing impairments or sound sensitivity (especially with quartz bowls and tuning forks)

We reserve the right to decline or discontinue services if a session is deemed unsafe for a client.

c. Client Conduct

By booking a session, you agree to:

• Arrive on time and in a sober, clear-headed state.
• Treat the practitioner and other clients with respect and professionalism.
• Refrain from any form of sexual harassment, inappropriate behavior, or misconduct.

We have a zero-tolerance policy for inappropriate behavior and reserve the right to terminate a session immediately without refund if a client engages in misconduct.

5. Limitation of Liability

• Zenful Aura is not liable for any adverse reactions, injuries, or medical conditions arising from participation in sound healing, Reiki, or energy healing sessions.
• We are not responsible for any technical issues, interruptions, or errors that occur while using our Website or third-party booking/payment platforms.
• By booking and participating in services, you acknowledge that you are engaging at your own risk.

6. Intellectual Property & Copyright

All content on this Website, including but not limited to text, images, logos, videos, and course materials, is the property of Zenful Aura and is protected under copyright laws.

You may not:

• Copy, modify, or distribute content without written permission.
• Use any materials for commercial purposes without authorization.

Any unauthorized use of our intellectual property may result in legal action.

7. Privacy & Confidentiality

• Personal information collected through bookings and consultations is kept strictly confidential.
• Data will only be shared with third-party providers (e.g., payment processors, scheduling platforms) as necessary for business operations.
• Full details are available in our Privacy Policy.

8. Use of Third-Party Websites

Our Website may contain links to external sites for reference, booking, or payment purposes. We are not responsible for third-party privacy policies, security, or content. Please review their terms before engaging with their services.

9. Governing Law

These Terms of Use shall be governed and interpreted under the laws of the State of Massachusetts, USA. Any legal disputes shall be resolved in Massachusetts state courts.

10. Changes to Terms of Use

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of our Website and services constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

📧 zenfulaura1212@gmail.com
📍 1794 Bridge St Unit 5B, Dracut, MA 01826