Welcome to Zenful Aura ("we," "us," or "our"). By accessing and using this website https://zenfulaura1212.com ("Website") and our services, you agree to be bound by the following Terms of Use and Agreements. If you do not agree with these terms, please discontinue use immediately.

These Terms outline the rights and responsibilities of visitors and clients engaging with our Website, services, and business operations.

1. Acceptance of Terms

By using our Website and services, you confirm that you:

• Are at least 18 years of age or have obtained parental/guardian consent.
• Have read, understood, and agree to be bound by these Terms.
• Understand that services provided by Zenful Aura are not a substitute for medical, psychological, or legal advice.

We reserve the right to update, modify, or change these Terms at any time. Continued use of our Website or services constitutes acceptance of any modifications.

2. Services Offered

Zenful Aura offers holistic wellness services, including but not limited to:

• Sound Healing Therapy (Quartz Crystal Singing Bowls, Solfeggio Frequency Tuning Forks)
• Usui Reiki Healing
• Crystal Healing & Chakra Balancing
• Energy Healing Sessions
• Spiritual Counseling & Guidance
• Tarot & Oracle Readings

Our services are intended to promote relaxation and well-being but are not medical treatments.

3. Booking & Payment Policies

a. Appointments & Scheduling

• Sessions must be booked in advance through our online booking system.
• Confirmation of appointment details will be sent via email or SMS.

b. Payment Terms

• Full payment or a deposit may be required at the time of booking.
• Payments are processed securely through third-party payment providers (e.g., PayPal, Stripe, Square). We do not store or have access to your full payment details.
• By making a payment, you agree to our cancellation & refund policy outlined below.

c. Cancellation & Refund Policy

• Cancellations or reschedules must be requested at least 24 hours before the scheduled session.
• Late cancellations (less than 24 hours’ notice) may result in a partial or full charge.
• No-shows will be charged the full session fee with no refund or rescheduling.
• Refunds are issued at our discretion and may be subject to processing fees.

4. Client Responsibilities & Acknowledgments

a. Wellness & Medical Disclaimer

• Sound healing, Reiki, and energy healing are complementary therapies and do not replace medical or psychological treatment.
• We do not diagnose, prescribe, or claim to cure any illness, disease, or mental health condition.
• Clients should consult with a licensed healthcare provider for medical concerns before booking a session.
• Tarot and oracle readings are offered as intuitive and spiritual tools for self-reflection, empowerment, and personal development. Readings are not guarantees of future outcomes, and all decisions and actions taken by the client remain their sole personal responsibility.
• Information shared during sessions and readings should not be considered medical, legal, financial, or mental health advice. Clients are encouraged to seek licensed medical, psychological, legal, or financial professionals for professional care and guidance when needed.
• Spiritual guidance and spiritual counseling services provided by Zenful Aura are intended to support personal growth, self-awareness, emotional reflection, energetic balance, and spiritual exploration. These services are holistic and spiritual in nature and are not a substitute for licensed medical care, psychotherapy, mental health counseling, psychiatric treatment, legal advice, or financial services.
• As an Ordained Metaphysical Minister and spiritual practitioner, guidance offered is based on intuitive, spiritual, and holistic perspectives intended to empower clients in their personal and spiritual journey. No diagnosis, treatment, prescription, or medical claims are made or implied.
• Clients are encouraged to seek appropriate licensed healthcare providers or qualified professionals for any medical, psychological, legal, or financial concerns. Participation in spiritual counseling and guidance services is voluntary, and clients acknowledge full responsibility for their own decisions, interpretations, actions, and wellbeing.

b. Contraindications & Suitability

Clients with the following conditions must consult a physician before booking:

• Epilepsy or history of seizures (sound vibrations may trigger seizures)
• Pacemakers or implanted medical devices (due to electromagnetic interference)
• Pregnancy (especially in the first trimester)
• Severe mental health conditions (e.g., schizophrenia, psychosis)
• Hearing impairments or sound sensitivity (especially with quartz bowls and tuning forks)

We reserve the right to decline or discontinue services if a session is deemed unsafe for a client.

c. Client Conduct

By booking a session, you agree to:

• Arrive on time and in a sober, clear-headed state.
• Treat the practitioner and other clients with respect and professionalism.
• Refrain from any form of sexual harassment, inappropriate behavior, or misconduct.

We have a zero-tolerance policy for inappropriate behavior and reserve the right to terminate a session immediately without refund if a client engages in misconduct.

5. Limitation of Liability

• Zenful Aura is not liable for any adverse reactions, injuries, or medical conditions arising from participation in sound healing, Reiki, or energy healing sessions.
• We are not responsible for any technical issues, interruptions, or errors that occur while using our Website or third-party booking/payment platforms.
• By booking and participating in services, you acknowledge that you are engaging at your own risk.

Limitation of Liability — Readings

• By purchasing or participating in tarot, oracle, intuitive, or spiritual reading services provided by Zenful Aura, you acknowledge and agree that all readings are offered for spiritual guidance, self-reflection, personal insight, and entertainment purposes only.
• While all services are provided with care, integrity, and intention, no guarantees, warranties, or predictions regarding specific outcomes, future events, decisions, timelines, or life circumstances are expressed or implied. Client interpretations, choices, actions, and outcomes remain solely their own responsibility.
• Under no circumstances shall Zenful Aura, its practitioners, employees, or representatives be held liable for any direct, indirect, incidental, consequential, emotional, financial, spiritual, or perceived damages arising from the use of, interpretation of, or reliance upon any reading, guidance, communication, or spiritual insight provided during or after a session.
• Clients understand that readings are subjective and intuitive in nature and are not substitutes for licensed medical, psychological, legal, psychiatric, or financial advice or services. Clients are solely responsible for their personal decisions, wellbeing, and actions following any reading.
• By booking a reading, you voluntarily assume full responsibility for your participation and release Zenful Aura from any and all liability associated with the services provided.

Limitation of Liability — Spiritual Guidance & Spiritual Counseling

• By participating in spiritual guidance or spiritual counseling services provided by Zenful Aura, you acknowledge and agree that all services are offered for spiritual support, personal insight, empowerment, and holistic wellness purposes only.
• While sessions are conducted with professionalism, compassion, and integrity, no guarantees or warranties are made regarding specific outcomes, emotional experiences, personal transformations, relationship dynamics, life circumstances, or future events.
• Under no circumstances shall Zenful Aura, its practitioners, employees, affiliates, or representatives be held liable for any direct, indirect, incidental, consequential, emotional, psychological, financial, spiritual, or perceived damages resulting from participation in services, interpretations of guidance received, or decisions made following a session.
• Clients understand that spiritual counseling and intuitive guidance are subjective in nature and do not replace professional medical, psychological, psychiatric, legal, or financial advice or treatment. Clients remain fully responsible for their own choices, actions, wellbeing, and personal outcomes.
• By booking or participating in these services, clients voluntarily assume full responsibility for their participation and release Zenful Aura from any and all liability associated with the services provided.

6. Intellectual Property & Copyright

All content on this Website, including but not limited to text, images, logos, videos, and course materials, is the property of Zenful Aura and is protected under copyright laws.

You may not:

• Copy, modify, or distribute content without written permission.
• Use any materials for commercial purposes without authorization.

Any unauthorized use of our intellectual property may result in legal action.

7. Privacy & Confidentiality

• Personal information collected through bookings and consultations is kept strictly confidential.
• Data will only be shared with third-party providers (e.g., payment processors, scheduling platforms) as necessary for business operations.
• Full details are available in our Privacy Policy.

8. Use of Third-Party Websites

Our Website may contain links to external sites for reference, booking, or payment purposes. We are not responsible for third-party privacy policies, security, or content. Please review their terms before engaging with their services.

9. Governing Law

These Terms of Use shall be governed and interpreted under the laws of the State of Massachusetts, USA. Any legal disputes shall be resolved in Massachusetts state courts.

10. Changes to Terms of Use

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of our Website and services constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

📧 zenfulaura1212@gmail.com
📍 1794 Bridge St Unit 5B, Dracut, MA 01826